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Western Power Distribution

Emergency Number

0800 0568090

National Gas Emergency

24 Hour Service

0800 111999

Anglian Water

By email:

If you prefer to send us an email
please use our online form

By post:

Anglian Water 
Customer Services 
PO Box 10642 
CM20 9HA

By Phone

Billing and general enquiries 03457 91 91 55 

Mon-Fri 0800-2000

Sat       0900-1300

Water supply and sewerage service
queries and emergencies
03457 145 145 24/7

Reporting a leak

Please ring as soon as possible

0800 771 881


Having problems paying your bill

Don't leave it, call us NOW

0800 169 3630

Mon-Fri 0800-2000

Sat       0900-1300

Language Line

If English is not your first language
please ask for our language line service.

03457 91 91 55 



We offer a 24-hour text telephone service
for customers with speech or profound
hearing difficulties. If you have a Minicom
unit we can talk to you through a special

0800 917 5901


Bogus caller helpline

Double-check any Anglian
Water employee's identity.


0800 145 145


Meter installation helpline

Please call us for more information
about having a meter installed.

0345850 5852


Builders & Developers

If you're planning a new development
or extending your home and have a 
query about new water or drainage
application, please give us a call.

0345 60 66 087

Mon-Fri 0900-1630

Sat       0900-1600




Utility providers

Listed below are some of the available power suppliers all supply Electric and some are dual Fuel.  Just click on the link below to go to their website for more details

 For Heating Oil